Join Us For the 2017 Disney Institute Day



Gadsden State Community College is proud to welcome Disney’s Approach to Business Excellence professional development course to Etowah County.


There are five powerful lessons in business, lessons carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal pillars of a successful business—leadership, culture, service, brand and innovation—are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to drive stakeholder value.


Throughout this course, you will discover insights that drive Disney parks and resorts organization and gain awareness of how these insights could be adapted to strengthen your own organizational efforts.


In this look at the Disney approach to Business Excellence, you can:


  • Understand the power of values and vision in leadership to obtain a thriving organization
  • Discover how customer loyalty can be established leading to sustained profitability.
  • Gain insight into how culture is strengthened in the recruitment, selection and training processes.
  • Recognize the systems and processes that can make exceptional customer service achievable for any organization.
  • Examine how personal creativity and organizational processes could be integrated to create ongoing innovation within your organization.




For more information regarding

"Disney's Approach to Business Excellence" please contact:

Pam Clough at 256.549.8462 or


Event Time


August 16, 8:30 a.m.-4:30 p.m.










210 at the Tracks




210 Locust Street

Gadsden, AL 35904


Event Type


Professional Development


Marketing Participants





Registration is Closed

Workforce Development Grant:



• Although Disney Institute is presenting this program, the sponsor of this program, Gadsden State Community College, and not Disney Institute, is responsible for marketing and promoting this program and for providing and arranging for the venue, facilities and other items for this program. This includes any food and beverage offered at or in connection with this program. Gadsden State Community College is not an agent of Disney Institute or its affiliates, and Disney Institute and its affiliates assume no liability relating to the event or for the acts or omissions of Gadsden State Community College.


• This program will be presented by Disney Institute. By registering for this program, you understand and agree that Gadsden State Community College will share your registration information with Disney Institute for its use in connection with the program including, without limitation, sending you an email requesting your participation in an optional survey as to the program.


• Gadsden State Community College will also share your information with Disney Institute so that it may send you promotional materials as to its products and services. If you do not wish to receive promotional materials from Disney Institute as to its products and services, please respond to this email.




1001 George Wallace Drive - Gadsden, Al -